niga kanji support

Help for subscriptions, purchase restoration, iCloud backup, WaniKani import, and study progress.

Get help

For app bugs or support requests that do not include private personal information, open a support issue: niga kanji support request.

Support issues are public. Do not include API tokens, payment details, private study notes, or other sensitive information.

Subscriptions

Level 1 is free. Level 2 and later lessons require the monthly subscription. Purchases, cancellation, refunds, and billing are handled by Apple through the App Store.

To restore a purchase, open niga kanji and use Restore Purchases from the paywall or Settings > Subscription.
To manage or cancel a subscription, open Settings > Subscription in the app, or manage subscriptions from your Apple Account.
For refunds or payment issues, contact Apple Support because payment details are not shared with the app.

Progress and backup

Study progress is stored on your device. If iCloud is available, niga kanji can back up progress to your private iCloud database. You can back up or restore from Settings > iCloud Backup in the app.

WaniKani import

WaniKani import is optional. If you use it, paste a WaniKani API v2 token in the app. Do not post API tokens in public support issues.

Privacy

Read the Privacy Policy.